1. Train Ticket Booking
Our core service is the booking of train tickets for routes across India. We offer a user-friendly online platform and expert assistance to help clients find and book the best available seats on their preferred trains. Our system is integrated with the Indian Railways network, ensuring up-to-date information and seamless booking experiences.
2. Real-Time Seat Availability and Fare Information
We provide real-time information on seat availability and fare details for all classes of travel, including Sleeper, AC 3-tier, AC 2-tier, and First Class. This helps travelers make informed decisions based on their budget and comfort preferences.
3. Personalized Itineraries
Understanding that each journey is unique, we offer personalized itinerary planning services. Whether it’s a short trip or a cross-country journey, our team helps clients plan their travel, ensuring convenient connections and optimal travel times.
4. 24/7 Customer Support
Travel plans can change at any moment, and our dedicated customer support team is available around the clock to assist with any issues or inquiries. From booking changes to travel advice, our support team is always ready to help.
5. Tatkal and Premium Tatkal Booking
For last-minute travel needs, we offer Tatkal and Premium Tatkal booking services. These options are available for urgent travel plans, allowing travelers to book tickets on short notice with minimal hassle.
6. Travel Insurance
We provide travel insurance options to safeguard against unexpected events such as train delays, cancellations, medical emergencies, and lost luggage. Our insurance packages offer peace of mind, ensuring that travelers are covered for various contingencies.
7. Group Travel Services
For families, corporate groups, or special interest tours, we offer specialized group travel services. We handle the logistics of booking multiple tickets, ensuring that groups can travel together comfortably and conveniently.
8. Senior Citizen and Special Concessions
We cater to the needs of senior citizens and other eligible travelers by offering assistance with concessionary fares and special booking considerations. Our services ensure that eligible travelers receive the discounts and benefits they are entitled to.
9. E-Ticketing and M-Ticketing
To enhance convenience, we offer e-ticketing and m-ticketing services. Travelers can book and receive their tickets electronically, eliminating the need for physical tickets and making the boarding process smoother.
10. Cancellation and Refund Assistance
In the event that travel plans change, we provide assistance with ticket cancellations and refunds. Our team helps clients navigate the process, ensuring that they receive the applicable refunds and make alternative arrangements if needed.
11. Waitlist and Reservation Updates
We keep our clients informed about the status of their waitlisted or RAC (Reservation Against Cancellation) tickets. Our automated system provides timely updates on any changes, ensuring travelers are always in the loop.
12. Station Transfers and Ground Transportation
To complement our train ticketing services, we also arrange for station transfers and ground transportation. Whether clients need a taxi, shuttle, or rental car, we coordinate these services to ensure seamless transitions between home, station, and destination.
13. Meal and Onboard Services
We facilitate pre-booking of meals and other onboard services, enhancing the travel experience. Travelers can choose from a variety of meal options to suit their dietary preferences and enjoy a comfortable journey.
14. Baggage Handling and Extra Luggage Arrangements
For travelers with additional luggage requirements, we offer baggage handling services. We assist in making arrangements for extra luggage, ensuring that all belongings are transported safely and securely.
